Certificate Program

IT Helpdesk Administrator

Build your base for a career in IT by earning your IT Helpdesk Administrator Certification. This comprehensive course bundle includes CompTIA A+ and Network+, which will help you gain the skills and knowledge necessary to install, repair, troubleshoot, upgrade and maintain computer systems.

About the IT Helpdesk Administrator Certificate

icon of a calendar

Course length

24 weeks

icon of a clock

Time commitment


hours per week

icon of a bag of money

Salary Range

$26 - $52K

(entry level)
Tuition - $4,000*

*You can pay as little as $267 per month. For full payment options and different financing plans, including interest rates from external lenders, please talk to our enrollment team.

The IT Help Desk Administrator Certification program provides you with the essential skills and certifications required to excel in an entry-level IT role. The bundle consists of CompTIA A+ and CompTIA Network+, which will prepare you for the corresponding exams. By the end of the program, you’ll know how to install, build, upgrade, repair and configure computers and how to troubleshoot, diagnose and prevent various technical problems. You’ll also have the knowledge needed to use and maintain a wide range of networking technologies and have proficiency in networking administration and support.

Upon completion of the program, learners will be prepared to take the CompTIA A+ 220-1101 and CompTIA A+ 220-1102 and Network+ N10-008 certification exams.


CompTIA Network+, CompTIA A+

Did you know?

The median annual salary for computer support specialists in the U.S. is $59,660. But with a few years of experience and additional education, you can earn much more!

Source: U.S. Bureau of Labor Statistics


Is This IT Helpdesk Administrator Certificate Right For Me? 

  • Are you curious about technology and computers?
  • Do you like helping the people in your life work through their challenges with technology?
  • Do you have a knack for resolving problems and enjoy coming up with practical solutions to ensure digital systems run smoothly?
  • Are you in search of a program that provides a recognized certification, validating your skills and enhancing your professional profile in computer support?
  • Are you open to exploring basic security concepts to better understand how to maintain the safety of digital information?
  • Do you require a flexible learning approach that accommodates your current schedule while you learn about computer support?
A desk with an open laptop, an open notebook, and a coffee mug

Potential Careers

Upon completing your certificate and earning your credential, you will be prepared for exciting new roles, such as:

  • Customer Support Technician
  • Desktop Support Analyst
  • End User Computing Technician
  • Field Service Technician
  • Help Desk Technician
  • Service Desk Analyst
  • Support Representative
  • Technical Support Specialist

This Program is a Great Fit For:

Icon of an adult

Working Adults

Icon of a browser with cogs

Aspiring Technology Professionals

Icon of a graduate wearing a cap and gown

Recent High School Graduates

Why Regis College?

For nearly 100 years, Regis College has empowered students to succeed academically, serve, and lead. Certificate programs through the Wood Lavine Division of Professional Studies offer:

  • Icon of a check mark Self-paced coursework
  • Icon of a check mark Online learning formats
  • Icon of a check mark Reputable career credentials
  • Icon of a check mark Skills for in-demand jobs
  • Icon of a check mark Specialized knowledge
  • Icon of a check mark Potential for higher salary
  • Icon of a check mark Degree completion pathways
A woman sits in a living room on her laptop

Funding Options Are Available

The Wood Lavine Division of Professional Studies offers affordable and flexible pay-as-you-go options to make earning a professional certificate a reality for as many students as possible. Some certificate earners may even be eligible for tuition assistance through their employer.